by John Aramini | Mar 28, 2023 | Branding, Business Practice Improvement, Customer Experience, Customer Loyalty, Customer Service
I was thrilled to be invited to deliver a presentation for CareerSource Suncoast at their Employee Retreat & Talent Development Day. My session “Exceptional Service: Enhancing the Customer Experience” stressed the importance of optimizing the customer...
by John Aramini | Jan 20, 2023 | Branding, Business Practice Improvement, Business Turnaround
In my previous newsletter I discussed establishing non-negotiables in creating an “organizational-engaged” culture. I described it as holistic system of performance and behavioral expectations for management, supervisors and employees. My recommendation was to...
by John Aramini | Aug 25, 2022 | Branding, Business Practice Improvement, Customer Loyalty, Customer Service, Job Search, Labor and Workforce Development, Process Improvement
I enjoyed the opportunity to work with the Greater Raritan Workforce Development Board to create and deliver to business employers the webinar “Championing Your Employee Brand as a Recruitment Strategy”. This program was intended to assist employers with today’s...
by John Aramini | Aug 28, 2020 | Branding, Business Devlopment, Business Practice Improvement, Customer Loyalty, Marketing, Sales, Sales Development
Like many of you I am finding myself meeting people on virtual video conference platforms. It’s been an essential learning curve as it has become the go-to for meetings. In many cases, this is the first meeting to introduce ourselves, products and services. And it...
by John Aramini | Apr 15, 2020 | Branding, Counseling, Job Search, Labor and Workforce Development, Personal Branding, Workforce, Workforce Innovation and Opportunity Act (WIOA)
Along with our concern for the COVID-19 threat to family, friends, neighbors and ourselves, the coronavirus has literally altered how we approach and live each day. Adding to our stress are the loss of jobs daily and business shutdowns. Unemployment claims are...
by John Aramini | Jun 8, 2019 | Branding, Business Devlopment, Business Practice Improvement, Business Practices, Customer Loyalty, Customer Service, Marketing, Sales, Sales Development, Team Building, Workforce, Workforce Innovation and Opportunity Act (WIOA)
In my “What’s Your Story” newsletter I wrote about what it means to be a brand champion and how to introduce a brand champion initiative within your organization. One step suggested was to develop a “Product Value Statement” for your staff to adopt to enable them to...
