by John Aramini | Jun 13, 2018 | Business Practice Improvement, Business Practices, Business Turnaround, Process Improvement, Sales Development, Strategy & Execution, Team Building
Your doctor conducts a physical exam to see how your body is performing. The medical exam typically isn’t time consuming and designed to ensure that you remain in good health. Is there a routine check-up that you could initiate on your own organization to get a pulse...
by John Aramini | Apr 5, 2018 | Business Practice Improvement, Customer Loyalty, Customer Service, Process Improvement, Team Building
Your staff will have valuable insights and examples on service gaps and improvement opportunities. It may require some courage and thick skin to question your staff for their input on service. I do not suggest this unless you are really open-minded to what you will...
by John Aramini | Jan 4, 2018 | Board Management, Business Practice Improvement, Process Improvement, Strategy & Execution, Team Building
While it is worthwhile experience for the opportunity to give-back and make a difference as member of a board, there can equal amounts of frustration when progress is a stalled in meeting your mission. This can be remedied by conducting a self-evaluation of your...
by John Aramini | Feb 14, 2017 | Business Devlopment, Business Practice Improvement, Business Practices, Sales, Sales Development, Strategy & Execution
“Senior management’s job is to pay people…If they &#%!@?!”a hundred guys out of a hundred grand each, that’s ten million more for them. They have four categories: happy, satisfied, dissatisfied, disgusted. If they hit happy, they’ve screwed up: They never...
by John Aramini | Aug 18, 2015 | Branding, Business Devlopment, Business Practice Improvement, Business Practices, Personal Branding
Aramini Management is celebrating its 10th year in business. It has been an interesting, and valued life journey. I say that because while I learned first hand what it means run a business, it was also an opportunity to expand my universe of experiences and...
by John Aramini | May 12, 2015 | Business Devlopment, Business Practice Improvement, Customer Loyalty, Customer Service, Process Improvement, Sales
How can you help prevent your customers from switching to the competition? Accenture’s “Customer 2020” research of consumer trends over the past 10 years found that: 80% of the consumers surveyed indicated that they could have been retained primarily if their issue...
