by John Aramini | Mar 20, 2021 | Business Practice Improvement, Business Practices, Business Turnaround, Customer Loyalty, Process Improvement, Strategy & Execution, Team Building
My February newsletter on “Scrapping the Strategic Planning Process” recommended that when establishing objectives start by linking them to the customer. I wrote that keeping the customer as the benchmark can help simplify decision making in complex times and unify...
by John Aramini | Aug 28, 2020 | Branding, Business Devlopment, Business Practice Improvement, Customer Loyalty, Marketing, Sales, Sales Development
Like many of you I am finding myself meeting people on virtual video conference platforms. It’s been an essential learning curve as it has become the go-to for meetings. In many cases, this is the first meeting to introduce ourselves, products and services. And it...
by John Aramini | Jun 8, 2019 | Branding, Business Devlopment, Business Practice Improvement, Business Practices, Customer Loyalty, Customer Service, Marketing, Sales, Sales Development, Team Building, Workforce, Workforce Innovation and Opportunity Act (WIOA)
In my “What’s Your Story” newsletter I wrote about what it means to be a brand champion and how to introduce a brand champion initiative within your organization. One step suggested was to develop a “Product Value Statement” for your staff to adopt to enable them to...
by John Aramini | Oct 29, 2018 | Business Devlopment, Business Practice Improvement, Business Practices, Business Turnaround, Customer Loyalty, Customer Service, Process Improvement, Strategy & Execution, Team Building, Workforce, Workforce Innovation and Opportunity Act (WIOA)
I was excited to be selected to present for The Garden State Employment & Training Association (GSETA) at their 36th Annual Workforce Development Conference in Atlantic City on October 3 & 4, 2018. The GSETA Conference brought together national, state, and...
by John Aramini | Apr 5, 2018 | Business Practice Improvement, Customer Loyalty, Customer Service, Process Improvement, Team Building
Your staff will have valuable insights and examples on service gaps and improvement opportunities. It may require some courage and thick skin to question your staff for their input on service. I do not suggest this unless you are really open-minded to what you will...
by John Aramini | Dec 1, 2015 | Business Devlopment, Business Practices, Customer Loyalty, Customer Service, Sales Development, Strategic Planning & Execution
The link below will take you directly to my free 30-minute webinar “Maximizing Customer Engagement at Your Business” sponsored by the Mahwah Regional Chamber of Commerce as part of their Professional Development Series. Webinar Overview Your company, like many...
