“What Do You Think About These Customer Engagement Beliefs?”

When I recently participated in a symposium on AI for university students, I shared that while AI knowledge and technical skills are increasingly important, employers also value cognitive and behavioral skills. These include critical thinking, problem solving,...

“AraMgt’s 5Element™ Managing Change Model”

Employees often respond to organizational change with a spectrum of emotions and behaviors. Some embrace change with a sense of enthusiasm, optimism, and curiosity for potential gain. Others may feel uncertain, resistant, or even a sense of fear and loss of control....

“Great Evening as a Panelist for Felician University’s 15th Annual Business Symposium 2026 The AI Factor”

I appreciated the opportunity to be a panelist at Felician University’s 15th Annual Business Symposium 2026 on “The AI Factor”.  My discussion explored how organizations are integrating the technology and potential impact for the workforce. I...